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Reporting can also be consolidated by device or group of devices.
Service Now provides tools that allow you to empower your network operations staff by accessing specific troubleshooting information from Juniper and managing staff workload based on case activity.
Network intelligence with minimal physical administration and rapid notification of specific network incidents reported in real time; allows incidents to be identified and resolved sooner than with traditional technical support reporting methods.
Automatically collect and record the most up-to-date device inventory information including device name, software version, platform, serial number, and chassis inventory details for all devices managed by Service Now.
If you answered “yes” to any or all of these questions, you will benefit from Juniper Care Services.
Experts in achieving network availability levels, our engineers and technicians can help your organization meet the most aggressive network demands through operational support that ensures maximum uptime, utility, and value.
On-demand EOL/EOS/EOE reports are created showing the currently deployed network inventory.
All data is maintained in a secured big data infrastructure for fast, continuous access.This allows your staff to concentrate on running the business, not fixing equipment. Take advantage of award-winning online support that is rated one of the ten best Web support sites for an industry unprecedented six consecutive years, according to the Association of Support Professionals (ASP).No other networking company has won more than three consecutive ASP awards.The AI-Scripts only activate when an event is detected, so they don’t interfere with system processes.When activated, the AI-Scripts perform essential support tasks such as capturing required diagnostic data.